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Dear Tech Lovers, Please do kindly verify the stocks by contacting the sales team via WhatsApp on +94 77 77 19114 prior to Placing an order since we are running with a limited stocks right now. We reply to WhatsApp Messages within Minutes. Island Wide Delivery Available

Exchange and Refund Policy

Returns and Exchanges

Thank you for the purchase made with us. We hope you are happy and glad about the purchase. We do not accept Refunds / Returns for change of mind or for any other circumstances. However, if you find any malfunction or faults with your purchased product, you may return it to us for an exchange. Please refer below for more detailed information on our return policy.

Exchange Process

To return an item, please email/contact our customer service at support@electropro.lk or +94777719114. We will guide you on how to make your returns accordingly. If you are returning via courier service, Place the item securely in its original packaging and kindly enclose the purchase Invoice from Electro Pro LK, and mail your return to the following address mentioned below by stating the details accordingly:

Electro Pro.lk

126/3A Anagarika Dharmapala Mawatha, Dehiwala Sri Lanka.

Please bear in mind that you will be responsible for all return shipping charges as we do not hold any control of return shipping charges. We strongly suggest that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process ahead with the exchange. Please do note that it could take up at least 14 working days from the receipt of your item to process your exchange.


Please do strictly take into consideration that the following items cannot be returned or exchanged:

  • Discounted Products
  • Non- Warranty Products
  • Tempered Glass, Phone Covers and Watch Straps. 


Contact Us

If you have any questions concerning our return policy, please contact us:

  • By email: support@electropro.lk
  • By visiting this page on our website: https://www.electropro.lk
  • By phone number: +94 7777 19114


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